Supply Chain to the Bedside - A Success Story!

ISM - Charlotte had an incredibly successful start to the 2017 - 2018 year! Bill Armstrong, Director of Materials Resource Management Operations for Carolinas Center, Levine Children's Hospital and Carolinas Medical Center-Mercy and Alisa Dent, Assistant Vice President for Patient Care Srevices at Levine Children's Hospital explained how asking the right "what if" questions profoundly changed the way a process was carried out to benefit the Nurses at Levine Children's Hospital and the patients in their care. Nursing Services was responsible for managing all patient supplies for the Nursing Unit and were either handled with exchange cart systems or supplies were delivered to the Nursing Unit Central Storage Supply Room. When the RN performed these duties, it took them away from direct patient care. Materials Resource Operations worked with the nursing staff to develop a system whereby these duties were performed by a Materials Resource Emplyee. Supplies would be delivered to the bedside versus the Supply Room, and all ordering , par levels, and supply inventory would be managed by them. The nursing staff was freed up to perform to the highest level of their license!

Don't miss our next dinner meeting! November 9 - Registration is now open!